Script Roleplay

Conflict Resolution #8

Worksheet Description

This Conflict Resolution worksheet is created as a script-based exercise to facilitate constructive communication between two parties in a dispute. It is designed to guide participants through the nuances of expressing themselves and acknowledging the other person’s perspective in a conflict situation. The worksheet provides a clear, step-by-step structure that can be used in a role-play scenario to practice conflict resolution skills.

The worksheet is divided into two parts, one for each participant in the conflict, labeled as Person A and Person B. Person A is given prompts to request a change in behavior from Person B, starting with an observation (“When you…”), followed by expressing their feelings, making a polite request, and suggesting a mutual action (“Then I/we…”). Person B’s section is designed to respond to Person A’s request by reflecting on how they sound, providing a reason for their behavior, stating what they will do next time, and then adding any additional thoughts. This scripted interaction encourages direct yet respectful communication, aiming to foster understanding and compromise. By practicing with this script, individuals can learn how to articulate their needs and respond to others in a way that is conducive to resolving conflicts amicably.