Five Steps

Worksheet Description

This worksheet is designed to guide individuals through the process of resolving conflicts by breaking down the task into five actionable steps. The title, “5 Steps to Conflict Resolution,” sets the framework for the exercise, which encourages critical thinking and self-evaluation regarding past conflicts. The aim is to provide a structured approach to conflict resolution, fostering the development of effective communication and problem-solving skills.

The worksheet is laid out in a table format with three columns. The first column lists the steps to resolve conflict: acknowledging the conflict, clarifying the issue, conversing with the other party, identifying a mutually agreeable solution, and monitoring the situation post-resolution. The other two columns are interactive sections where individuals can write down how they addressed or would address each step (“How did you do it?”) and what the outcome was or might be (“What happened?”). This reflective approach not only prompts users to consider how they handle conflicts but also to think about the consequences of their actions and what might have been done differently for a more positive outcome. The worksheet serves as a practical tool for individuals seeking to improve their conflict resolution abilities in personal, educational, or professional contexts.