Diffuse Vs. Escalate

Worksheet Description

This worksheet is dedicated to the theme of Conflict Resolution, providing a structured way for individuals to engage with the topic. The header is bold, emphasizing the focus of the exercise. The worksheet is divided into two main sections, each aimed at prompting users to identify and list behaviors that impact conflict dynamics.

The first section asks the participants to list seven behaviors that help to diffuse a conflict. This part of the exercise encourages proactive reflection on constructive communication techniques and the importance of empathy, listening, and problem-solving in resolving disputes. The second section is a mirror of the first, but with a focus on the negative: it requires the identification of seven behaviors that are likely to escalate a conflict and should be avoided. This section aims to build awareness of triggers and detrimental habits in communication that can exacerbate conflicts. Both sections feature seven blank lines where users can write their responses, thus providing a clear and focused framework for self-analysis or guided learning in a classroom setting.