Cafe Crew Conundrum – Human Resources

Worksheet Description

In the business world, “Human Resources” (often abbreviated as HR) refers to the department or individuals responsible for managing all aspects related to a company’s employees. This includes recruitment, training, benefits administration, performance management, and more. The primary goal of HR is to ensure that the company has the necessary human capital to operate efficiently and to maintain a positive, productive workplace environment.

Imagine you’re the owner of a cozy café that’s become incredibly popular in town. With the increasing demand, you decide to hire more staff. Describe the process you would undertake to recruit the perfect team members. How would you ensure they’re trained properly, feel valued, and work well with the existing crew? Reflect on the importance of managing your café’s human resources to maintain its warm and welcoming atmosphere.